Off Campus Access
Campus Network access via Internet Service Provider
Off-campus "remote" access to the Monte Vista network is available through your ISP. (On campus, you can access the network via a wired connection or wirelessly.)
Remote access to the network is restricted to faculty, staff, and students (students are only allowed access for special projects). Third-party access requires specific authorization.
Internet Service Provider (ISP) connection
An Internet Service Provider (ISP) provides access to the Web via "dial-up" (requiring use of a regular telephone connection), or via a broadband connection (using a cable or DSL telephone connection). We strongly recommend broadband for most applications.
You can create a secure connection to the campus network using your regular ISP service, by employing one of the following through a standard Web browser like Internet Explorer:
- Citrix Applications Portal -- secure connection, plus access to various "published" software applications and your personal/shared network directories.
- My Documents -- This portal will allow you to download or upload files located in your My Documents folder at work.
- VPN Client -- Virtual Private Network client can be installed for you in special circumstances (staff only) -- but for most users, Citrix is the preferred access method.
- Webmail Access (webmail portal) -- secure connection for access to the internal email/calendar system only.
These methods:
- require authentication (proof of identity) to confirm that the remote access is appropriate -- typically, your campus username and password is used.
- are "secure" in the sense that they rely on encryption techniques to create an effectively interception-proof private connection on top of the open public network known as the Internet.
Access problems
If you are connecting using an ISP, your first contact should be with its technical service representatives. Our Help Desk will also assist.